Privacy Policy

    Last updated: August 5, 2026

    1. Introduction

    VegaNext LLC ("VegaNext," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our AI chat assistant and cybersecurity solutions. This Privacy Policy is governed by the same terms and California governing law described in our Terms of Service.

    2. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, work email address, phone number, company, and job role provided through our contact form or service inquiries.
    • AI Chat Messages: If you use our AI Strategist chat widget, the messages you type are transmitted to our AI provider (Anthropic) to generate a response. Do not include sensitive personal information in chat messages.
    • Usage Data: Pages visited, time spent on pages, and navigation paths — collected only if you have enabled Analytics cookies in your cookie preferences.
    • Device Information: Browser type, operating system, IP address, and device identifiers, including the IP address submitted to our bot-protection provider (hCaptcha) when you submit the contact form.
    • Communication Data: Records of correspondence when you contact us for support or inquiries.

    3. How We Use Your Information

    • To provide, maintain, and improve our cybersecurity and AI solutions, including generating responses in our AI chat widget.
    • To understand how visitors use our site and improve it, where you have enabled Analytics cookies.
    • To communicate with you about services, updates, and security advisories.
    • To detect, prevent, and address technical issues and security threats.
    • To comply with legal obligations and enforce our terms of service.

    4. Cookies & Tracking Technologies

    We use a small number of cookies, described below. Essential cookies are always active because the site cannot function properly without them. Analytics and Marketing cookies only run if you opt in using the preferences panel below or the "Cookie Settings" link in the site footer — you can change your choice at any time.

    CookieCategoryPurposeDuration
    sidEssentialFirst-party, HTTP-only session identifier used to rate-limit the AI chat assistant and prevent abuse. Contains no personal information.24 hours
    veganext-cookie-consentEssentialStores your cookie preferences on this device (browser local storage, not a network cookie).Until cleared

    Cookie Preferences

    Choose which categories of cookies you'd like to allow. Essential cookies are always active.

    Essential CookiesRequired

    Required for core site functionality and security — including the session cookie ("sid") that keeps the AI chat assistant's abuse-rate limiting working, and hCaptcha's anti-bot check on the contact form. These cannot be disabled.

    Analytics & Performance

    Helps us understand how visitors navigate the site (pages visited, on-site navigation events) so we can improve it. Nothing in this category is active until you turn it on.

    Marketing & Targeting

    Reserved for future advertising or retargeting tools. We do not currently run any marketing or advertising pixels, so this category has no effect yet either way.

    5. Data Sharing & Disclosure

    We do not sell or share your personal information for cross-context behavioral advertising. We share data only with the following categories of service providers, solely to deliver the features you use, and we may also disclose information when required by law or to protect our rights and the security of our users:

    • Anthropic — processes the messages you send through our AI chat widget in order to generate a response.
    • hCaptcha — verifies contact-form submissions are not automated; receives your IP address and a browser challenge token.
    • Microsoft (Office 365) — delivers email notifications and auto-replies generated by the contact form.

    6. Data Security

    As a cybersecurity firm, we implement enterprise-grade security measures to protect your data, including encryption at rest and in transit, multi-factor authentication, continuous monitoring, and regular security audits aligned with industry standards such as SOC 2 and ISO 27001.

    7. Your Rights & Choices

    Depending on where you live — including under the California Consumer Privacy Act (CCPA/CPRA) and the EU/UK General Data Protection Regulation (GDPR) — you may have the right to:

    • Access & Portability: Request a copy of your personal data.
    • Correction: Update or correct inaccurate information.
    • Deletion: Request deletion of your personal data, subject to legal retention requirements.
    • Opt-Out: Decline non-essential (analytics and marketing) cookies at any time via "Cookie Settings" in the footer. We do not sell or share personal information, so no separate "Do Not Sell" request is required.
    • Non-Discrimination: We will not deny goods or services, charge different prices, or provide a different level of quality because you exercised any of these rights.

    To exercise any of these rights, contact us using the details in Section 9. We will verify your request using the email address associated with it before responding.

    8. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

    9. Contact Us

    If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

    VegaNext LLC — Privacy Team

    Phone: (888) 834-2550

    Email: [email protected]

    Frequently Asked Questions

    Does VegaNext sell my personal information?

    No. VegaNext does not sell or share personal information for cross-context behavioral advertising.

    What cookies does the site use?

    Just two: "sid," an essential session cookie that rate-limits the AI chat assistant, and "veganext-cookie-consent," which stores your cookie preferences locally. Analytics and marketing cookies only run if you opt in.

    Who sees the messages I send to the AI chat widget?

    Chat messages are transmitted to our AI provider, Anthropic, to generate a response. Avoid including sensitive personal information in the chat.

    How do I exercise my data rights?

    Contact [email protected] or call (888) 834-2550. Depending on where you live, you may have rights to access, correct, or delete your data under CCPA/CPRA or GDPR.