Contact Center and CCaas
Boost customer service and sales efforts
VegaNext’s Contact Center as a Service (CCaaS) offering helps service and sales-oriented businesses have more meaningful and profitable customer relationships. It is customizable, flexible, and provides simple skills-based routing of calls to more complex interactive routing.
Our CCaaS solution results in happier and more productive agents, and with our advanced data gathering and analytics capabilities, you can continually make service and product improvements that make transactions more effective over time.